SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of oppler.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of oppler.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A fantastic toy! Encourages my little one's creativity and helps develop their motor skills. Love that it's-friendly too!
This wooden animal stacking set is a real winner in our house. The quality of the wood is excellent, very durable.
😍My kids can't get enough of this train set. They love arranging the animals in different ways - such a great way to promote creative play!🚂
safe, fun and educational - what more could you want from a's toy? it even looks nice on the shelf when not in use.
I bought this as a birthday gift for my niece and she absolutely loves it! It’s both fun and educational.
The perfect blend of learning through play. My child has improved hand-eye coordination significantly since playing with this wooden train set.
👌 this toy is brilliant for fostering imagination in young minds, they spend hours building and stacking
An excellent addition to any child’s toy collection – sturdy design ensures long-lasting use.
💖 Love how safe this product feels. No sharp edges or toxic paint - just pure, natural wood. 💖
got this as a present for my nephew...he won't stop playing with it! encourages so much creative play.
This stackable animal train keeps my kid entertained for hours while also teaching them about balance & stability
I'm impressed by how well-made these toys are – sturdy yet lightweight enough for small hands
This wooden animal train has been an absolute hit at our house 🏡 Great value!
I love that it's eco-friendly. 🌳
Best toy purchase in a long time - durable, safe and promotes learning through play.
This stacking train set is so much fun for the kids. They're always finding new ways to stack the animals
🎁 Perfect gift idea – educational yet entertaining!
I appreciate how this toy subtly teaches spatial relationships while keeping my child engaged.
Love that these toys are made from natural wood with non-toxic paint – safety first!
This wooden animal train is top-notch quality...my kid has been playing non-stop & it still looks brand new! 👍