SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of oppler.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of oppler.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Alright, let's chat about this incense burner that you absolutely have to get your hands on. First off, it's rechargeable is super cool. No more hunting for batteries or trying to find a spare plug socket - just charge it up and you're good to go! It's like superhero of incense burners. Now, we gotta talk about how convenient this bad boy is. You can carry it around with you wherever you want without any hassle. Want some divine aroma in your living room? Done. Feel like making your bedroom smell like heaven? Easy peasy! This little gadget has got your back no matter where you are. And speaking of divine aromas - oh man! The scent that this thing spreads around is nothing short of heavenly. I'm talking angels singing, clouds parting kind of heavenly here folks! It fills up the whole room with an amazing fragrance that lingers for ages even after turning off the burner. But wait there’s more...it doesn’t stop at just being practical and smelling great; its design also blends seamlessly into any decor style out there – whether minimalist modern or boho chic – adding a nice touch while doing its job perfectly well! So if anyone asks me what my thoughts are on this incense burner: two thumbs way up 👍👍 ! Not only does it cover all bases when it comes to functionality but also brings an enchanting aroma into whatever space you choose. Trust me when I say that once you've tried using this gem, going back to regular old stick incenses will feel like trading in a Ferrari for a tricycle.
love this little gadget, so easy to use and recharge. makes my home smell divine.
Wow, what an amazing product! The fact that it’s USB rechargeable means I can take it anywhere with me.
the scent distribution is top-notch!
The ease of recharging coupled with its efficient burning capabilities has made this one of my favorite household items.
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Bought one for myself last month... now everyone in our family wants one too! Super handy and provides such a calming ambiance.
I've tried several burners before but nothing compares to the convenience offered by this usb rechargeable model - total bang for your buck!
never thought i'd enjoy using an electric incense burner as much as i do now 🌟
The best part about having a USB-rechargeable option is that you don't have to worry about finding batteries when you want some soothing scents filling up your house.
Absolute lifesaver during power cuts or when travelling; being able to charge via usb port makes all the difference ⚡️👏
Easy to use, rechargeable and emits a beautiful scent - what more could you want from an incense burner? I'm thoroughly impressed.