SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of oppler.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of oppler.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A beautiful and high-quality purse, ideal for travel and versatile use.
Exactly what she wanted, complete with ample pockets and all-leather construction.
Opening the box revealed a purse that perfectly met my expectations, from the leather scent to the shade and quality.
Versatile with the option to switch straps, offering plenty of space and easy access.
Met all my expectations in size, quality, and strap variety. Planning to buy another in a different color.
Perfect size for carrying a lot without being too large, ideal for shorter individuals.
The color is lovely, and the bag is spacious enough for all essentials.
Appreciated the texture and structure, and it's free of any unpleasant smell.
My sister adored it as a birthday gift. It's spacious, soft, and stylish, tempting me to get one too.
Cute, well-made, and just the right size. The color and price are both pleasing.
Fits all my needs perfectly.
An excellent bag that accommodates a lot while looking great.
Extremely happy with this purchase, the beige was a perfect choice for a versatile color.
Perfectly sized with a lovely blue color and spacious interior. Highly satisfying.
The purse is stunning, showcasing high quality.
Perfect for travel and work, the right size for everyday wear and business meetings.
The quality exceeded my expectations, even receiving compliments on its appearance.
Eager to order another of these gorgeous purses in a different shade.
Totally satisfied with this bag, considering getting another in a different color.
A fantastic find, spacious and comfortable for everyday carry.
Ideal for carrying a small laptop and daily essentials, offering great value for the price.
Loved this bag so much for its craftsmanship, I bought another in a different color.
The leather is high-quality, thick, and durable, promising years of use.
Attractive, lightweight, and featuring several compartments for organization.
Soft, lightweight, and capable of holding a lot, making it an excellent choice.
Extremely pleased with the handbag, especially the color.
Spacious enough to carry all my items conveniently.
Made from 100% leather, it's a new favorite thanks to its beautiful lining and ample compartments.
Amazing !!! This genuine leather bag is a must have. I am highly impressed by how beautiful the bag is.
Appreciated the size, design, and storage so much, I purchased it in multiple colors.
Completely in love with this bag, the beige color pairs well with various outfits.
The blue shade is beautiful, lending an expensive look and feel.
The bag meets the expectations, spacious and as described.
My granddaughter, Chloe, is overjoyed with her first leather purse, and I'm thrilled she loves it.
Spacious and well-crafted, perfect for carrying all essentials.
Having had this bag for only a week, I'm already impressed by its quality.
Found exactly what I needed in this bag.
Be mindful of the size; it was smaller than I expected, though that was my oversight. Nonetheless, the quality is solid.
The product meets expectations in quality.
Extremely attractive and well-made.
The quality was satisfactory, but it was too small for my needs
An excellent purchase, from the careful packaging to the product itself.
The backpack arrived well-packaged, maintaining its shape and quality right out of the box. The craftsmanship is very good.
The bag is stunning, with top-notch hardware. Absolutely love it.
The handbag is a luxurious accessory, striking the perfect balance in size and design. The leather and magnetic clasp add a unique touch. Extremely satisfied and looking forward to wearing it.
Matches the description accurately with excellent craftsmanship, though it has a slight odor that should dissipate.
Good quality but smaller than anticipated, which was a bit of a letdown.
Purchased as a gift, it arrived well-packed and in pristine condition, ready to be enjoyed.
The bag is fashionable and I'm thrilled with it, though the photo doesn't do the blue color justice. All components are of high quality.
A must-have genuine leather bag that impresses with its aesthetics. Highly recommend grabbing one.
Precisely as described, though the color leans more towards aquamarine than blue. Exceptional in every aspect, from the hardware to the stitching. Definitely planning to buy more from this store.
High-quality bag that's both comfortable and stylish. Love it deeply.
Bag is of good quality. The only setback is that it's too small. I didn't imagine it would be that small.