SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of oppler.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of oppler.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Absolutely love these bath toys! The animal designs are just too cute and they're so soft touch. Best of all, they're easy to clean!
These silicone toys have been a hit with my little one during bath time. They also double as teethers is great for when those pesky teeth start coming through.
The water spraying function on these toys has made baths much more enjoyable for my kiddo Plus, the quality is top-notch - very durable.
I'm really impressed by how long-lasting these toys are despite daily use. Also, I appreciate that they meet safety standards 🙌
no more tears at bath time thanks to these adorable animal friends 🐳🦁🐸 They're soft yet sturdy and can even be used as teethers.
👍
can't get enough of their cute designs and the fact that they spray water makes them extra fun 💦 Very satisfied with this purchase!
the quality of the silicone material is excellent It's gentle on baby’s skin but tough enough for playtime And cleaning them up after is a breeze
My child loves playing with these in the tub Not only do they entertain but also provide relief during teething times A win-win situation indeed
Excellent product! These delightful animals keep my little one entertained throughout their entire bathtime routine.
These aren’t your average rubber duckies The squirt feature adds an exciting twist making every bathtime a blast
These toys have transformed bathtime They're not just fun but also functional serving as perfect teethers for my baby
these toys are more than just cute they’re durable, safe and easy to clean Couldn’t ask for better bath companions for my little one
I appreciate how simple it is to maintain these bath toys Just rinse with water and let dry after each use So convenient!
Bath time has never been this exciting before These charming critters spray water adding an extra element of fun 💧💧💧
The quality of these bath toys exceeded my expectations. They're made from non-toxic silicone which ensures safety and longevity.
Not only do these make baths entertaining, but they also stimulate interaction and sensory development. Definitely worth every penny!