SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of oppler.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of oppler.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's okay, very nice
I love it!!!!!!!
Pretty
Good
The ring is very beautiful, but unfortunately I was wrong with the size (
It is beautiful the truth I love congratulations the seller for selling beautiful products for the price is worth it I recommend you buy here and the shipping was super fast
I loved it, it's a beautiful ring It shines very cute I just hope it doesn't get stained
I am delighted with this kind of rings I love it
Very nice as what the photo shows shines very nice
🥰Same as picture💍Very beautiful
it looks like a pandora ring, so shiny and so beautiful, i loved it... and it arrived fast
Arrived fast and very good packaging, it is beautiful, it fits well, it is comfortable and it looks very delicate. Seems even real
I liked it, it's not the same as the photo but it's still bright
I love it, it's the second time I order this piece looks super
Bien
Really lovely bright and mui grande is a beautiful jolla and has nothing to envy alta jolleria
I really liked the design and the brightness of the heart
Garne ring👍
My nice my wife was delighted are very punctual
Beautiful, I bought it again because they are very cute, they have a spectacular shine😍❤️
If you don't change color then very beautiful and cute ring👍
Amazing quality, amazing service, came fast to my country but my country took so long to ship it to me.other than that, pure beauty.
Bonito
Very nice the ring, as the model you request, I would ask again🥰🥰🥰
Very nice
I really liked it just not so similar to the image and the heart came a little way, except this is very beautiful and super shiny!!!
Excellent quality
They are beautiful, it seems Carissimo, excellent quality
I loved it, I was supposed to ask for my size but I feel that it is a little too big almost nothing really But I loved the detailed😍
Shines a lot
Nice and good quality 925 silver ring. I like it
I love it, it's exactly like in the picture. It is beautiful and has a beautiful shine, although it is the stone somewhat larger than what it spread to me. The perfect size. I am happy.
Very beautiful ring for a young girl
Beautiful like Pandora
Nice but not fit too well
Very nice
It looks good quality, if I liked it, fast shipping, thank you.
Very cute and delicate the ring looks very good😊