SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesnβt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
My tracking says βno information available at the momentβ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youβve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of oppler.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of oppler.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect for my nightly routine! The ocean sounds are so soothing, I fall asleep in no time. Plus the ambient night light is just bright enough without being disruptive.π
Excellent speaker! The ocean sounds and night light create a calming atmosphere.
no more sleepless nights for me thanks to this speaker...the soft glow of the night light and calming sea waves sound is a dream come true.
Impressive
i love versatile it is! whether i want to meditate or simply need some white noise while working from home - this speaker does it all!
The perfect combination of relaxing sounds and gentle ambient lighting.
I'm absolutely thrilled with this purchase! π The quality of sound is top-notch, creating an environment as if you're really by the ocean side at night. A must-have for anyone seeking relaxation!
Satisfying
The ambient light feature on this device adds a beautiful touch to any room decor. Coupled with its fantastic white noise capabilities, it's definitely worth every penny spent.
This speaker has improved my sleep quality greatly. Highly recommended!
this little gadget has become an essential part of our bedtime routine...my kids adore the warm glow and find comfort in the lullaby of ocean waves π sweet dreams guaranteed!
worthwhile
Absolutely amazed at how well I've been sleeping since using this speaker. It's like having your own personal slice of beach paradise right in your bedroom π€
Ambient light is perfect, not too bright. Ocean sounds are very soothing.
who knew something so simple could make such a big difference? i can't even remember what life was like before buying this speaker...itβs pure bliss π
Makes every night feel like a retreat by the sea.
recommend
This product exceeded all expectations β great audio quality combined with soothing ambient lighting makes for one incredible experience π Highly recommended!