SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of oppler.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of oppler.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've never been a fan of traditionalash curlers, always found them too clunky. But this gadget is different! It's so easy to use and the heat helps to hold the curl all day long. Plus, it doubles as a styling comb which is super handy for grooming my brows. A total win in my book!
This heated curler is a gem! It's easy to use and the results are fantastic. Love how it doubles as a comb too!
I'm impressed with this tool...lashes look amazing and stay curled all day, plus I can fix my brows with it.
This product has become an essential part of my beauty routine now 💕 Not only does it create stunning lash curls that last all day, but also works wonders on unruly brow hairs thanks to its integrated styling comb. Totally worth every penny!
What an innovative product! Heats up quickly, curls lashes perfectly & styles eyebrows - all in one. A must-have for me now.
no more pinched eyelids or pulled out lashes...this heated device works like magic on both lashes and brows
Absolutely adore this 2-in-1 beauty gadget. It gives me gorgeous lash curls that last all day long 😍 Plus, its styling comb feature is great for taming unruly brow hairs 👌
Impressive
This product has revolutionized my makeup routine - love how it effortlessly curls my lashes while also helping style my brows.
As someone who struggles with stubborn straight lashes, this 2-in-1 device has been an absolute blessing. The gentle warmth lifts and holds the curl beautifully without any damage - truly remarkable.
The best part about this tool? It doesn't damage your lashes like traditional curlers do & bonus: you can groom your eyebrows too!
this thing heats up fast...curls hold nicely throughout the day..also good for brushing through those pesky brow hairs
A lifesaver when you're short on time but still want to look put together – quick heat-up time, easy to use and effective at curling + grooming!
Satisfactory
I’m loving this dual-purpose tool… not only does it give me beautifully curled eyelashes but also helps keep my brows neat… total win-win situation here 🙌
ok
recommend